AI support · 2026 · MVP
Retail Manager Puerto Rico
I built a support MVP for Retail Manager Puerto Rico that connects VTiger CRM data and documentation with a searchable knowledge system and a Custom GPT integration.
My role: Knowledge ingestion, Supabase data layer, Node.js API, and Custom GPT integration
The challenge
Make support information from CRM records and documentation easier to retrieve through a single bilingual workflow.
My approach
I implemented ingestion scripts, a Supabase knowledge layer, and a Node.js API, then connected the API to a Custom GPT for English and Spanish support queries.
What I built
- Knowledge ingestion
- Scripts to bring VTiger CRM information and documentation into the support knowledge system.
- Searchable data layer
- A Supabase-backed knowledge layer that makes the prepared information available for retrieval.
- API integration
- A Node.js API connecting the knowledge layer to the assistant through Custom GPT actions.
- Bilingual interaction
- A Custom GPT integration supporting queries in English and Spanish.
Delivered scope
Delivered an integrated MVP spanning data preparation, search, API development, and the assistant connection. The case study describes the implementation without exposing client records.
This project demonstrates my work across data preparation, backend development, and AI integration. It is presented as an MVP; no public demo is available here.
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